Saturday, April 25, 2009
Trust is both and emotional and logical act. Emotionally, it is where you expose your vulnerabilities to people, but believing they will not take advantage of your openness. Logically, it is where you have assessed the probabilities of gain and loss, calculating expected utility based on hard performance data, and concluded that the person in question will behave in a predictable manner. In practice, trust is a bit of both. I trust you because I have experienced your trustworthiness and because I have faith in human nature.
We feel trust. Emotions associated with trust include companionship, friendship, love, agreement, relaxation, comfort.
There are a number of different ways we can define trust. Here are the dimensions of trust and consequent definitions.
Definition 1: Trust means being able to predict what other people will do and what situations will occur. If we can surround ourselves with people we trust, then we can create a safe present and an even better future.
Definition 2: Trust means making an exchange with someone when you do not have full knowledge about them, their intent and the things they are offering to you.
Definition 3: Trust means giving something now with an expectation that it will be repaid, possibly in some unspecified way at some unspecified time in the future.
Definition 4: Trust means enabling other people to take advantage of your vulnerabilities—but expecting that they will not do this.
So learn about trust, how it works and how to build it. If you do it well, other people will give you the earth. If you betray them, they will hunt you to the ends of the earth.